
NEC4: Commercial & Operational Awareness
NEC4: Commercial & Operational Awareness also includes Change Management, and Compensation Events
This practical training module equips construction and project delivery professionals with a detailed understanding of how to operate NEC4 contracts effectively.
With particular focus in the areas of commercial control, operational preparedness, and change management.
Focused on Early Warning Notices (EWNs) and Compensation Events (CEs), this session demystifies contract mechanics and provides real-world techniques for managing risk, avoiding disputes, and ensuring project success.

Prices Vary

1 Day

8 People Maximum
Who Should Attend?
This session is ideal for:
Project Managers and Site Managers working under NEC4
Commercial Managers, Quantity Surveyors, and Cost Consultants
Contract Administrators and Planning Engineers
Client and Employer Representatives
Legal and Procurement Officers involved in NEC projects
Operational and Delivery Teams who need a clearer understanding of CE and EWN procedures
Pricing Information

Aims & Objectives
Strengthen your ability to manage change and risk under NEC4
Understand how to use EWNs and CEs as proactive tools — not just paperwork
Gain clarity on the compensation process, timelines, and assessment methods
Learn how to use the Accepted Programme as a live commercial tool
Reduce the risk of disputes through proper documentation and early dialogue
Improve collaboration between operational and commercial teams on NEC projects
Course Content
Format:
Interactive session with real-world examples, Q&A, and optional handouts
Materials Provided:
Slide pack, printed summary handout, CE process flowchart
Section 1: Commercial & Operational Awareness
1.1 Commercial Objectives & Contractual Boundaries
Aligning NEC4 use with business strategy
Managing scope, risk appetite, and outcomes
Avoiding unapproved or undocumented work
1.2 Operational Readiness
Preparing teams and systems before delivery starts
Reviewing the Accepted Programme
Setting up robust record-keeping systems (photos, diaries, site registers)
1.3 Balancing Cost, Time, and Quality
Using the programme to track time and cost
Understanding how changes affect commercial outcomes
Preventing defects and managing their cost/time impact
1.4 Programme Integration & Clause 31
Keeping the programme updated and reflective of actual progress
Operational consequences of non-compliance
Linking CE decisions to real-time programme data
Section 2: Payment & Cost Management
2.1 Understanding Payment Mechanisms
• Overview of payment structures across ECC, PSC and TSC
• Activity Schedules, BoQs, Task Orders and Time-based payments
2.2 Defined vs Disallowed Costs
• What is recoverable under target/cost-reimbursable contracts
• Common causes of disallowed cost and how to avoid them
2.3 Schedule of Cost Components (SCC & Short SCC)
• Accurate allocation of labour, plant, materials, and subcontract costs
• Role of the SCC in cost reporting and CE assessments
2.4 Applications for Payment (Clause 50)
• Submission, assessment, and certification processes
• Timing, accuracy, and implications of late responses
2.5 Fee Percentages & Pain/Gain Mechanisms
• How fee is applied to Defined Cost
• Introduction to target cost contracts and cost-sharing arrangements
Section 3: Managing Change Under NEC4
3.1 Early Warning Notices (Clause 15)
Purpose and importance of EWNs
Raising EWNs proactively – not reactively
Tracking and recording responses
3.2 Risk Reduction Meetings
Turning EWNs into mitigation actions
Facilitating collaborative solutions before escalation
Documentation of discussions and agreed steps
3.3 Change Control in NEC4 vs Traditional Contracts
NEC4: Prospective and transparent
No waiting until final account – real-time admin
Reducing claims and disputes through early engagement
Section 4: Compensation Events (CEs)
4.1 Understanding Compensation Events
Definition and examples (e.g., weather, late instructions, scope changes)
Differentiating between Employer and Contractor responsibility
4.2 Time Bar and Notification Obligations
The 8-week time limit for CE notifications
Exceptions and Employer breaches
Role of site/commercial teams in early flagging
4.3 CE Assessment and Implementation
Forecast-based assessments and when retrospective applies
The step-by-step CE process:
Notification
Quotation
PM assessment and implementation
Importance of speed, forecasting, and documentation
4.4 Avoiding Disputes Under NEC4
How EWNs, updated programmes, and CE dialogue reduce risk
Dispute resolution options in NEC4: DABs, Adjudication
The role of early engagement and good records
Pricing Model
Full day on site training (6 hours excluding breaks)
£295.00 per person, minimum number of delegates is 6 for this course, the total cost is £1,770.00 (excluding VAT).
Additional delegates over the minimum required will be charged at £225.00 per person.
Additional costs may be incurred for travel and accommodation, please see terms and conditions applicable.
Course Content
Full Award Assessment

.png)